HARDWOOD FLOOR REFINISHING & HARDWOOD INSTALLATION IN WOODS CROSS, UT FOR 30+ YEARS.

 
 
 
  
 
 
 
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 Lisa Allen Klein 
 
 
 
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They are true professionals! Clearly very experienced at what they do. They did a beautiful job with our floors. We are so happy. 5 stars for sure!

Owner's reply
Thank you for the great review. We enjoyed working with you. We are so happy you love the job we did on your floor!
  
 
  
 
 
 
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 Cindy Bell 
 
 
 
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Gordon and his crew did an amazing job! I had water damage from a dishwasher and they cane in and replaced the damaged floor and refinished everything to match perfectly. They were quick and very easy to work with.

Owner's reply
Thank you for the great review and for letting us help you restore your floor back to its original condition. We know it's never the same once hardwood is damaged, especially by water. But our goal is to get it to a place where no one notices there was water damage to begin with. We're glad we could help you get this done and the stain matched to your satisfaction.
  
 
  
 
 
 
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 Dan Lane 
 
 
 
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What an experience, while doing research, we came upon Gordon and his team and were able to easily schedule an in-person meeting in order to obtain a quote. I did not expect Gordon to be so honest about our flooring situation and turn down work. The short story is that our existing hardwood was too thin to refinish. He said he wouldn't feel good about doing the work for it to fall apart later, not due to his work, but old and thin wood. We move ahead on a plan to rip out the old floor for a DIY job of LVP install. When we pulled the old floor up, we found the original sub-floor of Fir that's in decent shape. Without hesitation, after a short phone call, Gordon was scheduled to stop by later that night to get a good assessment of what we were working with and our options.

While we ended up choosing not to get our hardwood floors refinished and we replaced with DIY LVP.

I wouldn't hesitate recommending Gordon and his team, truly transparent and honest in our interactions.

Owner's reply
Hi Dan, thanks for the great review. We pride ourselves on being transparent. We don't sugar coat or try to get work just to make a buck. We love teaching people about the ins and outs of hardwood so that they have the information they need to make an informed decision. In your case, you chose not to move forward and that is great. If you ever want to upgrade to hardwood in the future, we would love to help you do it.
  
 
  
 
 
 
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 Danielle Hammer 
 
 
 
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The Hardwood Floor Guys were great to work with from start to finish. When we moved into our house, we knew that the hardwood floors would need to be refinished. There wasn't anyone else that I would trust with the job. Gordon is honest and upfront about everything involved with the job. He listened to what we wanted to do and offered his ideas and opinion on what he thought would work best. We had a few minor issues with the flooring that couldn't have been predicted, but Gordon and his crew made sure that things were fixed properly and that we were happy with how everything turned out. The floor turned out beautiful! Thanks Hardwood Floor Guys.

Owner's reply
Thank you so much for the kind review. The team enjoyed working on your floor and we are glad you are satisfied with our work and the way your floor turned out. Please let us know if there is anything else we can do for you!
  
 
  
 
 
 
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 Jeffrey Reeves Jr. 
 
 
 
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Super honest and helpful. They came out to give me a bid for refinishing my floors and pointed out that they had already been refinished to the point where sanding again would make them likely to crack soon after finishing the job. None of the other companies that I got bids from mentioned that even though it’s clear.

I really appreciated them being honest even though it led to them not getting the job. I will for sure be using them for future projects.

Owner's reply
Thank you for the review, Jeffrey. We appreciate the time you took to let other potential clients know about how we operate our business. Our first priority is the customer, not the bottom line. If the project isn't needed or won't give the client the final outcome they are expecting, we explain why and try to offer other solutions, if there are any. Yes, we actually talk people out of our services sometimes. The construction industry is full of companies where the words "trust" or "integrity" will never be associated with them. We hope those words are the first ones our clients think of when we work (or sometimes don't work) with them. We are here for you whenever your next need arises!
  
 
  
 
 
 
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 Josh Heileson 
 
 
 
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Gordon and his crew did a fantastic job restoring our 1950s floor. He was really helpful in the planning process and helping us understand the state of our floor and then the actual work itself turned out amazing. It's unrecognizable and looks like a brand new floor. Can't recommend enough.

Owner's reply
Thank you Josh for the great review. We enjoyed helping you bring back your 1950's hardwood floor. Please let us know if we can help you further. And don't forget to do check your floor every few years. When you see dull spots in the traffic areas, it means your floor needs a recoat. If you keep up on your recoats, you may never have to sand your floor again.
  
 
  
 
 
 
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 Brian Browning 
 
 
 
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Gordon and his team were great!  We pulled up carpet that was covering 60+ year old hardwood floors and they restored them beautifully.  They sanded, applied putty, stained, and finished them with great care and professionalism.  They also made custom transitions for parts of our floor onto tile.  I was also impressed with how they stayed on schedule and completed the work timely.  Gordon has a great crew that worked well together.  I would highly recommend using the Hardwood Floor Guys for your project.

Owner's reply
Thank you for the great review, Brian. We enjoyed working on your project and with you. Thank you for your timeliness with your part of the project. It helps us to stay on schedule so we can do our very best.
  
 
  
 
 
 
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 Gianfranco Doretto 
 
 
 
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Very professional all the way, and they did a fantastic job! Highly recommended!

Owner's reply
Thank you for the great review. It was a pleasure working with you!
  
 
  
 
 
 
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 Brandon Owens 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Gordon and the team at Hardwood Floor Guys are outstanding. They are flooring experts. I had a small yet significant area of surface damage on my old floor, and although the job was minor, it was important to me. Gordon generously offered to teach me how to fix it and even provided all the professional supplies at no cost.

He took the time to walk me through the repair, explained everything clearly, gave me step-by-step instructions, and checked up on me until the project was completed. His guidance gave me the confidence to do it myself, and the results were excellent. I had never met Gordon before, but his honesty, generosity, and expertise prove that there are still genuinely good, knowledgeable people who care about their work and about helping others.

I highly recommend Gordon and the entire Hardwood Floor Guys team. Gordon is exceptional, knowledgeable, and cares about providing quality work.

Owner's reply
I missed replying to your review when you submitted it. Thank you for the kind words about Gordon and our company. Gordon is all about helping the customer to learn more about their hardwood flooring and he was happy to help you learn how to repair it yourself. Now that you know a few things about it, you will be able to notice when the floor needs some love and what to do about it. We'll be here if you need us for a job that exceeds what you are comfortable handling yourself. Thanks again!
  
 
  
 
 
 
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 Kayden Shapley 
 
 
 
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Christian So great to work with. He was really friendly and is such a hard worker. I was really happy with the work that was done.

Owner's reply
Hi Kayden, we are trying to catch up on replying to reviews from before we knew it was a thing. We actually don't know who you are, but appreciate the kind review of another company's flooring services. Even though we did not work with you, we encourage you to start watching for dullness in your traffic areas. Once you see this, let your preferred hardwood company come out to apply a recoat. Keeping up on your recoats will extend the life of your floor and push off a refinish for 20+ years.
  
 
  
 
 
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